Passports, Visas, and Health Requirements: Please ensure that you are aware
of all passport and visa requirements and that you allow adequate time to obtain
required documents. Please note that East African countries require that your passport is
valid for six months beyond the period of your stay. Requirements can change and it is
your responsibility to ensure that you comply with applicable passport, visa, and
health requirements and take all necessary documents with you to gain access to any
country or region to which you make travel arrangements. If you fail to do so, you will
be solely responsible for any cost, loss, or damage which you or the Company incurs
as a result of your failure. Clients not
holding passports marked “British Citizen”, "USA", OR MEMBERS OF "THE EUROPEAN UNION" must check applicable requirements with
their Embassy, Consulate, or the British Foreign Office.
Behaviour: It is your responsibility to ensure that you and the members of your
party do not behave in a way which causes offence or danger to others which risks
damage to property belonging to others. In such circumstances all suppliers (e.g. hotel
managers, tour operator) and the Company have the right to terminate arrangements
made on your behalf, in which case the Company’s responsibility to you ceases
immediately and there can be no refunds, no payment of compensation, and no
reimbursement of any cost or expenses you may incur as a result. Further, you will be
liable to reimburse the Company for any expenses whatsoever it incurs as a result of
your behaviour.
Suppliers’ Conditions: Please note that, as between you and any of the suppliers
whose services form a part of your booking, the suppliers’ standard terms and
conditions will apply. This is particularly in the case of “other holiday arrangements”
where the company acts as booking between and the relevant suppliers. This suppliers’
standard conditions may limit or exclude liability, often in accordance with international
conventions. Copies of these conditions may be requested in writing, but up to 28 days
must be allowed for delivery.